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1. #MICROSOFT LYNC FOR MAC KEEPS CHANGING PRESENCE TO AWAY HOW TO#
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3. #MICROSOFT LYNC FOR MAC KEEPS CHANGING PRESENCE TO AWAY DOWNLOAD#
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This reduces the load on the servers, and it provides the most up-to-date information possible when you run a contact search.

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The Skype for Business client doesn't download and save a local copy of the address book. In Skype for Business Online, address book and GAL lookups are performed through web requests only.

This may be because the proxy server setting in your web browser does not allow access to the address book.

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You can't message a group of people in Webex App from Outlook.Ĭall-Click to start a video call in Webex App.After you add a new Skype or Skype for Business contact from another organization, if the contact ignores the request to add you to their contacts list, that contact will be displayed as offline in your contacts list.įor additional help with external contacts, see the following Microsoft websites: If you don't already have a space set up with them, then we create one for you to send the message. Message-Click to message the person in Webex App. Here's what the status looks like in the app and in Outlook: The status that you see in Outlook comes from Webex App. You won't see any status for people that are not in Webex App. See People's Status in OutlookĪnywhere that you see someone's name or profile picture in Outlook, like in your meeting lists or your inbox, you'll also see their status from Webex App. Before you integrate Webex App with Outlook for status, you need to quit any other instant messaging apps that you use on your computer that connect to Outlook for status integration. Having more than one app integrated with Outlook can cause conflicts. You must only maintain one app that integrates with Outlook for status. Webex App will become the only app to integrate with Outlook for status. If there is another app that integrates status in Outlook, you can choose to use Webex App instead, in Webex App, go to your Preferences, select General > Connect to Microsoft Outlook. If Webex App is the only app you have installed that integrates with status in Outlook then the integration is enabled by default. The New Outlook option for Outlook 16 does not support this integration. The interface may look different depending on the version of Outlook you're using.Ĭall-Click or click on a number to start a video call in Webex App.

#MICROSOFT LYNC FOR MAC KEEPS CHANGING PRESENCE TO AWAY HOW TO#

In Outlook, when you hover over a person's name, their contact card opens with options on how to contact them.

Get in Touch with Someone in Webex App from Outlook Here's what the statuses look like in the app and in Outlook: See People's Status in OutlookĪnywhere that you see someone's name or avatar in Outlook, like in your meeting lists or your inbox, you'll also see their status in Webex App. If you experience this issue, we recommend that you only maintain one app registered to Outlook for status integration and then uninstall or reinstall Skype for Business. There is a known issue with Skype for Business deployments when you have more than one app registered to connect to Outlook for status integration, this can cause Skype for Business to crash. Before you integrate Webex App with Outlook for status, you need to quit and unregister any other instant messaging apps that you use on your computer that connect to Outlook for status integration.

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If you have a free account and you have administrator rights on your computer, in Webex App, click your profile picture, go to Settings > General > Connect Webex to Microsoft Outlook and then click Ok. See Enable Webex App users' status to display in Microsoft Outlook Paid Webex App account-Your administrator needs to enable the Microsoft Outlook integration for you, you don't need to do anything and you will see statuses in Outlook and be able to call and message your contacts from it. The type of Webex App account you have determines how you can integrate it with Microsoft Outlook.įree Webex App account-You'll see the Microsoft Outlook option in your Settings where you can turn it on if you are an administrator on your computer.